Order Online

Place orders securely online 24/7

Order Online

Direct delivery to most of UK Mainland

Best Prices

We advertise our very best prices upfront

Order Online

Place orders securely online 24/7

Direct Delivery

Direct delivery to most of UK Mainland

Best Prices

We advertise our very best prices upfront

Frequently Asked Questions

If I’m not in when the delivery company comes will they come another day?

If the delivery driver arrives at your property on the specified date and nobody is in to accept the delivery then they will leave and attempt delivery on another date, unless you have left instructions taking liability for the delivery and asking us to leave your goods in a safe place.

Our delivery costs cover one delivery attempt only and additional delivery attempts may incur additional fees, we will contact you for payment if a re-delivery charge is applicable.

Will the delivery driver take my goods around the back of my property?

The short answer is no, bulk or palletised orders will be delivered by a haulage company offering a Kerbside delivery service so you must have the ability and willingness to manually or mechanically move the goods to where you want them on your property. Smaller items that can be sent in a parcel will be delivered by courier to your front door.

Can I request delivery for a certain date?

Sadly, At the moment, due to circumstances outside our control, this is not a service we can currently offer.

Will I be able to track my delivery?

We use a mix of couriers, haulage companies and manufacturers own distribution so the level of delivery tracking available can depend on what you’re ordering.

In most cases a delivery date will be specified by us and delivery being made between 08:00am and 18:00pm on that day. We pass your contact information on to the delivery company so if tracking is available then this will be sent to the email address given.

How much do I need to spend to get free delivery?

We offer everyday low prices across all of our product ranges so free delivery over a certain order value isn’t something that we offer.

Delivery costs are displayed in the basket.

How long do deliveries take?

The vast majority of customer orders are delivered within 3 to 7 working days.

We give a product specific estimated delivery date on each product, this is based on current lead-times from suppliers, manufacturers and delivery partners. We pay close attention to these lead-times so we can give our customers accurate information at the time of ordering, helping you to better plan your projects.

How much does delivery cost?

All delivery costs are displayed in the basket.

We use an efficient mix of couriers, haulage companies and manufacturers own distribution to provide a reliable delivery service this means that costs can vary depending on the product ordered, quantity or your location.

Products with free delivery will display a badge on the product image.

Can I collect an order or visit your offices?

We’re an online business offering a direct delivery service to the Mainland UK and we do not offer a service for customers to collect their orders from either ourselves or our suppliers.

I have a discount code from a 3rd party coupon website?

At BuildinStores, we simply offer everyday low prices to all, meaning that we don’t offer discount or voucher codes.

You may have found a code on a 3rd party website but we’re not affiliated with any such website and you won’t be able to apply these discounts during our checkout process.

Do I need an account to place an order?

No you don’t need an account to place an order, you can either checkout as a guest or register an account, the decision is yours.

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Looking for an update on your order?

Please provide your details below and our helpful team will contact you using the details given when you placed the order

Getting in touch with us

If you’ve not found the answer that you’re looking for, then please get in touch.

Christmas 2023 Opening

Our team are taking a well-earned break over the festive period.

Our office and customer services will be closed until 9 am on Tuesday the 2nd of January 2024.

Orders placed online during this period will receive priority processing and delivery when we return to work in the New Year.

Merry Christmas and Happy New Year from all at the Buildin Stores.

Order Online

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Our best prices are advertised upfront


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Mon to Fri – 8:45 to 16:45

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Phone Number

Customer Support
Mon to Fri – 8:45 to 16:45

0161 302 3100


General Enquiries & Customer Support
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